Terms and Conditions | Win a European cruise for two plus airfares

GAME OF CHANCE

“WIN A EUROPEAN CRUISE FOR 2 PLUS AIRFARES WITH HOLLAND AMERICA LINE” COMPETITION

TERMS AND CONDITIONS

AUTHORISED UNDER PERMIT NO: ACT: TP 23/00986; SA: 23/757; NSW: LTP/06831

Schedule 

Competition: Plat du Tour - Win a European cruise for two plus airfares with Holland America Line  

Permit Numbers: Authorised under: ACT Permit No: TP 23/00986; SA Permit No: 23/757; NSW Permit No: LTP/06831

Promoter: Special Broadcasting Service Corporation (ABN 91 314 398 574) (SBS) of 14 Herbert Street, Artarmon NSW 2064. Phone: [phone]. 

Entry Restrictions: The Competition is open to Australian residents only, aged 21 and over. Employees of the Promoter, the Prize Supplier(s) and associated companies and their immediate families are ineligible.

Competition Period

Commences: 9am AEST on 1st July 2023. 

Closes: 5pm AEST on 31st July 2023. 

Maximum Number of Entries: One per person. 

How to enter:  

• During the Competition Period, entrants must go to sbs.com.au/food/winplatdutour and follow the directions to complete the online entry form. 
  
• Entrants can opt-in to sign up to the Promoter’s and Prize Supplier's e-newsletter, for Holland America Line promotional advertising only.  
  
• Entrants must register their details, including (but not limited to) name, address and phone number. 
  

Major Prize: 

One Major Prize winner will receive:  

• One (1) Holland America Line European cruise for two (2) people in a Verandah Stateroom on board either the Oosterdam, Nieuw Statendam or Rotterdam for the winner and their accompanying guest on select sailings during 2023 and 2024.Subject to availability, the winner will have the choice out of the following itineraries departing: J370 – Nieuw Statendam – 29 Oct 2023 – 11-Day Adriatic Dream –Roundtrip Civitavecchia (Rome), J369 – Nieuw Statendam – 15 Oct 2023 – 14-Day Turkey & Greek Isles – Piraeus (Athens) to Civitavecchia (Rome); J435 – Nieuw Statendam – 5 May 2024 – 13-Day Jewels of the Baltic – Rotterdam to Copenhagen; Y433 – Rotterdam – 4 May 2024 – 7-Day Scandinavian Fjords & Capitals – Rotterdam to Rotterdam; Y441 – Rotterdam – 22-Jun-2024 – 7-Day Taste Of Norway and Scotland – Rotterdam to Rotterdam; Y444 – Rotterdam – 29-Jun-2024 – 7-Day Scandinavian Fjords & Capitals – Rotterdam to Rotterdam; Y455 – Rotterdam – 24-Aug-2024 – 7-Day Scandinavian Fjords & Capitals – Rotterdam to Rotterdam; J443 – Nieuw Statendam – 15-Jun-2024 – 14-Day Britain, Scotland & Ireland – Copenhagen to Copenhagen; O432 – Oosterdam – 21-May-2024 – 11-Day Venetian & Dalmatian Delight – Athens to Athens; J434 – Nieuw Statendam – 21-Apr-2024 – 14-Day Canary Island Allure; Rotterdam to Rotterdam. 
  
• AU$2,000.00 FlightEase® air credit per person (x2 people) (maximum AU$4,000.00) to be used on return flights from the winner’s nearest capital city to the departure and arrival port in Europe. 

(collectively ‘the Prize’). 

The Major Prize value is AU$15,798.00 (incl. GST) as of 4 May 2023. 

Travel Prize Conditions:  

1. Award and redemption of the Prize are subject to the winner agreeing to the Annexed Holland America Line Terms and Conditions.  
   
2. The Prize includes: 
   a. select onboard main meals (with the exception of those restaurants which have an additional cover charge);  
   b. select onboard activities, evening entertainment, and access to nightclubs (with the exception of those activities and facilities which have an additional cover charge); and
   c. taxes, fees and port expenses.  
   
3. The Prize is subject to availability. If the Prize (or part of the Prize) is unavailable, Holland America Line, at its discretion, reserves the right to substitute the Prize (or that part of the Prize) with a prize to substantially equal value and/or specification, subject to any written directions from a regulatory authority. 
   
4. Vaccination requirements apply to claim the Prize. Government guidelines may result in a requirement to quarantine during or after your cruise and may restrict your ability to participate in shore tours or disembark the ship at ports we visit during your cruise.  Guidelines are subject to change without notice and as such, the Prize may vary from the descriptions provided. Cruise itineraries are not guaranteed. 
   
5. Once the FlightEase® air credit is exhausted, all costs associated with transport to/from the departure port will be the responsibility of the winner and will not be borne by the Holland America Line.  Pre or post-accommodation, shore excursions or other onboard activities, spending money, additional meals, taxes, insurance, passports, visas, vaccinations, transfers, items of a personal nature, in-room charges and all other ancillary costs are not included.   
   
6. The winner and their companions are responsible for ensuring they have the necessary and valid travel documentation including, passports, any requisite visas and vaccinations.  The winner and their travel companions will be responsible for any expenses incurred in obtaining necessary travel documentation, including any fines, or penalties incurred as a result of not having the requisite travel documentation. Itineraries are not guaranteed.  
   
7. Prizes, or any unused portion of a prize, are not transferable or exchangeable and cannot be taken as cash. If the winner is, for whatever reason, unable to travel within the nominated period, or does not take an element of the Prize within the time stipulated then that element of the Prize will be forfeited by the winner. Redemption of the FlightEase® air credit is subject to any terms and conditions. Any ancillary costs associated with redeeming the FlightEase® air credit are not included. Any unused balance of the FlightEase® air credit will not be awarded as cash. 
   
8. In accepting the Prize, the winner agrees to participate in and cooperate with all reasonable media editorial requests by Holland America Line, including but not limited to, being interviewed and photographed, and the winner grants Holland America Line a perpetual and non-exclusive licence to use such footage and photographs in all media worldwide and the winner will not be entitled to any fee for use.
   
9. With the exception of the intellectual property rights set out in the Plat du Tour - Win a European cruise for two plus airfares with Holland America Line Competition Terms and Conditions and these Holland America Line Terms and Conditions, the winner agrees they will not sell or otherwise provide their story and/or photographs to any media or other organisation. 
   
10. Standard terms and conditions of travelling with Holland America Line will apply, including any applicable age restrictions and vaccination and testing requirements. See the Cruise Contract at https://www.hollandamerica.com/en_US/legal-privacy-australia/cruise-contract.html, which passengers will be bound by.  
    
11. The winner must provide valid identification to Holland America Line. The winner or their travelling companion must be over the age of 21 years (subject to applicable age restrictions). Alcohol consumption and gambling onboard are restricted to passengers aged 21 years of age or older. A credit card imprint or cash deposit will be required from the winner at check-in in order to board the cruise ship, for all incidental charges. 
    
12. Holland America Line may require the winner to sign a waiver of liability and indemnity in the form determined by Holland America Line in its absolute discretion. 
    
13. Holland America Line accepts no responsibility for any tax implications that may arise from the incentive. Independent financial advice should be sought.  
    
14. As a condition of accepting the Prize, the winner must sign any legal documentation as and in the form required by Holland America Line in their absolute discretion, including but not limited to a legal release and indemnity form. 
    
15. Except for any liability that cannot by law be excluded, Holland America Line (including its respective officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of: (a) any technical difficulties or equipment malfunction (whether or not under the Holland America Line’s control); (b) any theft, unauthorised access or third party interference; (c) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter; (d) any variation in prize value to that stated in these Terms and Conditions; (e) if the cruise is delayed, postponed or cancelled for any reason beyond the reasonable control of Holland America Line; (f) any tax liability incurred by a winner or Entrant; or (g) use of and/or taking of  the prize.  
    
16. Holland America Line collects personal information in order to conduct the competition and administer the Prize and may, for this purpose, disclose such information to third parties, including but not limited to agents, contractors, service providers and suppliers in the United States and, as required, to regulatory authorities in Australia, New Zealand and the ports of call on the cruise itinerary. Entry is conditional on providing this information. Holland America Line may, for an indefinite period, unless otherwise advised, use the information for promotional, marketing, publicity, research and profiling purposes, including sending electronic messages or telephoning the winner in accordance with its Privacy Policy available here: https://www.hollandamerica.com/en_US/legal-privacy-australia/privacy-policy.html.  Entrants should direct any request to opt-out, access, update or correct information to Holland America Line. 
    
17. The laws of NSW apply to this promotion to the exclusion of any other law. The winner submits to the exclusive jurisdiction of the courts of NSW. 
    

The total value of all Prizes: AUD $15,798.00 (incl. GST)  

Prize Supplier/s: Holland America Line Pty Ltd. 

Winner Selection: 

One Prize Winner will be selected from all valid entries. 

The Winner(s) will be drawn at random by the Promoter (or its nominated agent) on 1 August 2023 at midday AEST at Ansible, Level 3, 100 Chalmers Street Surry Hills, NSW, 2010. 

Prize Winner Notification:

The Major Prize Winner will be notified by email and phone on 3rd August 2023. 

Winners’ names will be published on the SBS website and in The Australian on 7 August 2023.  

Second Chance Draw and notification:  

If a Winner cannot be contacted by 9am and 1st November 2023, the Promoter or its nominated agent will select another winner from all valid entries. Second Chance Draw winners will be notified by email and phone on 3rd November 2023 and published on the SBS website and in The Australian on 6th November 2023. 

General Terms and Conditions 

1. Entry into the Competition is deemed acceptance of these terms and conditions. Information relating to the Competition and the above Schedule form part of the terms and conditions for the Competition. The Promoter may vary these terms and conditions from time to time at its sole discretion, subject to the approval of the relevant state authorities. 
   
2. Eligibility to enter the Competition is subject to the Entry Restrictions above. 
   
3. To enter the Competition, entrants must complete the process outlined in the Entry Details during the Competition Period. Any entry received outside of the Competition Period will be deemed invalid. 
   
4. Entrants may enter the Competition up to the Maximum Number of Entries. Each entry must be submitted separately and meet the eligibility requirements. 
   
5. Incomprehensible and incomplete entries will be deemed invalid. No responsibility is accepted for late, lost, delayed or misdirected entries. 
   
6. The Promoter reserves the right to cancel, postpone or vacate the Competition or any part thereof in the event of unforeseen circumstances. For the avoidance of doubt, this includes but is not limited to epidemic, pandemic, natural disasters, emergencies and travel restrictions e.g. related to a COVID-19 case outbreak, wave or spike.  
   
7. The Promoter reserves the right to request proof of identity, proof of Australian residency status at the nominated Prize delivery address and proof of entry validity, in order to claim a Prize. Acceptance of proof of eligibility is at the discretion of the Promoter. In the event that an entrant cannot provide proof, their entry will be deemed invalid. 
   
8. All valid entries are automatically entered into the Winner Selection process, which will take place at the times and dates set out in the Schedule, including any specified Second Chance Draw. 
   
9. The Promoter’s decision is final and no correspondence will be entered into. 
   
10. Winners will be notified in accordance with the Winner Notification details in the Schedule. 
    
11. All Prizes are as depicted or described in the Schedule and, unless otherwise specified, are not transferable or exchangeable and cannot be redeemed for cash. The Promoter is not responsible for any additional costs associated with the use of the Prize. 
    
12. If a Prize is date specific, the Winner must be available to redeem the Prize on the date/s specified in the Schedule. If the Winner is not able to redeem the Prize on the specified date/s, the Promoter may determine another Winner in its absolute discretion. 
    
13. The Promoter accepts no responsibility for any loss, damages, or injury incurred to enter the Competition or in connection with taking up the Prizes.  
    
14. Once Prizes have left the Prize Supplier’s premises, no responsibility is taken for Prizes damaged, delayed or lost in transit. 
    
15. Prize values are based upon the recommended retail prices at the time of printing (inclusive of GST). The Promoter accepts no responsibility for change in Prize value between now and the ultimate Prize redemption date. 
    
16. It is a condition of accepting the Prize that the winner must comply with all the conditions of use of the Prize and the Prize Supplier’s requirements. 
    
17. Travel portions of a Prize may be subject to blackout dates and travel periods as specified in the Schedule. If travel has not been redeemed within this time period, tickets shall be deemed null and void. 
    
18. Rewards program points cannot be accrued when taking up the Prize. 
    
19. Bookings are subject to availability and are not re-routable. Once booked and approved by the Prize Supplier, any changes may incur a cancellation fee or amendment fee at the cost of the winner.  Once tickets have been issued they cannot be changed.  
    
20. Neither the Promoter nor the Prize Supplier/s or their associated companies will be held liable for any loss, damage or injury that results directly or indirectly from the Winner taking part in any aspect of the Prize. Where relevant, the Winner agrees that they take full responsibility for any activities engaged in while travelling and engaging in the Prize package and will take out appropriate travel insurance. 
    
21. The Winner and their travelling companion are responsible for any visa requirements associated with the Prize. In the event that the Winner or their companion are unable to obtain appropriate visas, the Promoter takes no responsibility for the Prize winner’s or their companion's inability to take the Prize. 
    
22. Winners are responsible for all costs not expressly listed as being included in the Prize, including without limitation, meals, entertainment, other travel and accommodation, incidentals, gratuities, services charges, optional extras, transfers, passports, visas, re-entry permits, spending money, freights, excess baggage, government taxes, departure taxes, ground transportation any tax liabilities, airport charges, any applicable surcharges and any other related costs. Unless otherwise specified in the Schedule, travel insurance is not included in the Prize and will be the responsibility of the winner(s). Travel insurance is highly recommended to protect against the additional costs incurred in the event of unforeseen circumstances. 
    
23. If a Prize includes accommodation, it is a condition of accepting the Prize that the Winner may be requested to present their credit card or a cash deposit upon arrival at any accommodation to cover all ancillary costs they may incur during their stay. For the avoidance of doubt, the Winner acknowledges that the accommodation part of the Prize includes room charges only and no ancillary costs such as room service. 
    
24. Travel arrangements to and from the Winner’s departure city airport do not form part of the Prize and are the responsibility of the Winner. 
    
25. The Winner and their travelling companion must travel together on the same dates and to and from the same destination. 
    
26. All travel will be subject to the general conditions of carriage. The Promoter and Prize Supplier make no representations as to the safety, conditions or other issues that may exist at any destination. It is the responsibility of the Winner to enquire about local issues and conditions at destinations before travel. 
    
27. The Promoter reserves the right to disqualify any entrant submitting an entry which, in the Promoter’s opinion, includes objectionable content.  
    
28. The Promoter takes no liability for any tax issues which may arise from accepting a Prize in this Competition. Consult an independent tax adviser if this is a concern. 
    
29. Except for any liability that cannot be excluded by law, the Promoter (including its officers, employees and agents) excludes all liability (including negligence), for any personal or permanent injury or loss of life; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Competition. 
    
30. If the Prize involves tickets to an event or travel, the Promoter is not responsible for any change in times or dates, cancellations or rescheduling of events that may prevent the Prize Winner from redeeming the Prize or any part of it. 
    
31. All Prizes are subject to availability. In the event that any of the Prizes or part of a Prize becomes unavailable due to circumstances beyond the Promoter’s reasonable control, the Promoter reserves the right to provide a similar prize to the same or greater value as the original prize, subject to state regulations. 
    
32. Neither the Promoter nor the Prize Supplier or their associated companies is responsible, to the extent permitted by law, for acts of god, acts of terrorism or war (declared or undeclared), state of emergency or disaster, or other events beyond the Promoter and the Prize Supplier's control which prevent the Competition from running as planned or prevent awarding or acceptance of the Prize in accordance with the Prize description .If such acts or events occur, the Promoter reserves the right to cancel, terminate, modify or suspend the Competition or suspend or modify a Prize, subject to state regulations. 
    
33. The Promoter and the Prize Supplier/s assume no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction or unauthorised access to, or alterations of entries, and reserves the right to take any action that may be available. If for any reason this Competition is not capable of running as planned, due to causes including, but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administrative security, fairness, integrity or proper conduct of this Competition, the Promoter reserves the right in its sole discretion, to take any action that may be available to the fullest extent permitted by law, including to disqualify any individual who tampers with the entry process, and to cancel, terminate, modify or suspend the Competition. Subject to state regulations. 
    
34. All entries become and remain the property of the Promoter. 
    
35. Entrants consent to their full names and/or their entries being used in all media by the Promoter. Entrants acknowledge and agree they may be required to participate in promotional activities while taking up the Prize. 
    
36. The Promoter may use entrants' names and details for promotional, marketing and publicity purposes .The Promoter may also be required to disclose your personal information to its contractors, agents, co-promoter and to state and territory gaming departments to assist in conducting the Competition. 
    
37. All details of the entrants (including personal information) will be collected, used, preserved and disclosed in accordance with the Australian Privacy Principles and the SBS Privacy Policy. A request to access, update or correct any information should be directed to the SBS Privacy Officer. Unless otherwise notified, the Promoter may use the entries and details of entrants for promotional and publicity purposes.   
    
38. Any entrant found to be using multiple social media accounts to enter the Competition may be disqualified at SBS’s sole discretion. 
    
39. Entrants acknowledge this Competition is in no way associated with or sponsored or endorsed by Facebook, Instagram or Twitter. Any information disclosed by entrants entering this Competition is not provided to Facebook, Instagram or Twitter. Any questions, comments or complaints regarding this Competition must be directed to the Promoter and not to Facebook, Instagram or Twitter.