SBS On the Money: Telco complaints rising and Perpetual to be broken up

A mobile is used to tap and go on the eftpos terminal.

The number of complaints made to the Telecommunications Industry Ombudsman has increased, with most of them relating to "bread and butter" concerns around service delivery. Source: AAP, SBS

Consumers are complaining about 'bread and butter' telecommunications services, so Rhayna Bosch speaks with industry ombudsman Cynthia Gebert to find out more, plus SBS Finance Editor Ricardo Gonçalves speaks with Luke Laretive from Seneca Financial Solutions about the day on the sharemarket.


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